Privacy Policy

Last Updated: September 29, 2025

1. Introduction

GREENXHQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our ESG assessment services.

We adhere to the principles of data minimization, purpose limitation, and transparency in all our data processing activities. This policy is designed to comply with global privacy regulations including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable laws.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our services
  • Request information or support
  • Participate in surveys or promotions

This information may include:

  • Name, email address, and contact details
  • Billing information and payment details
  • Company information
  • User preferences and settings

2.2 Supplier Assessment Data

When you submit supplier names for ESG assessment, we collect:

  • Supplier company names
  • Publicly available information about these suppliers
  • Assessment results and reports

2.3 Automatically Collected Information

When you access our website or services, our servers may automatically log standard data provided by your web browser, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device information

We use cookies and similar tracking technologies to enhance your experience on our platform. For more information, please see our Cookie Policy.

3. How We Use Your Information

We use the collected information for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Respond to inquiries and provide customer support
  • Send administrative information and service updates
  • Conduct research and analysis to improve our AI algorithms
  • Comply with legal obligations
  • Detect, prevent, and address technical issues or fraudulent activities

Our AI-powered ESG assessment platform uses aggregated and anonymized data to continuously improve its accuracy and effectiveness. This process is designed to protect individual privacy while enhancing our service quality.

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf
  • Business Partners: Companies we partner with to offer integrated services
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties. Any sharing of information is conducted with appropriate safeguards and data processing agreements in place.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication procedures
  • Secure data storage practices

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

  • The amount, nature, and sensitivity of the information
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the information
  • Applicable legal requirements

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Rectification: Request correction of inaccurate information
  • Erasure: Request deletion of your information
  • Restriction: Request limitation of processing
  • Data Portability: Request transfer of your information
  • Objection: Object to processing of your information
  • Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law.

9. International Data Transfers

We may transfer your information to countries other than your country of residence. When we do so, we implement appropriate safeguards to ensure your information receives an adequate level of protection, including:

  • Standard Contractual Clauses approved by the European Commission
  • Binding Corporate Rules
  • Privacy Shield certification (where applicable)

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

For significant changes to this Privacy Policy, we will provide a prominent notice on our website or send you a notification directly.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

GREENXHQ
Attn: Data Protection Officer
Email: info@greenxhq.com

For EU/EEA residents, you have the right to lodge a complaint with your local data protection authority if you believe our processing of your personal information does not comply with applicable law.

Have questions about our privacy practices?

Our data protection team is ready to assist you with any privacy-related inquiries.

Contact Us